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We love to hear your questions and feedback!
Our Standard Support Hours are 9am – 5pm ET, Monday through Friday. While we may respond to tickets outside of this support window, that is not the norm. Thank you for your patience, and we’ll respond to any additional questions you may have as soon as possible.
So we can respond helpfully, include as much information as you can about any problems you are seeing. Let us know which plugins you are using, and the URL of your site especially if your query relates to a problem on a particular page.
Screenshots can be really helpful too, or at least copy the full text of any error messages you are seeing.
Responsible Disclosure
If you believe you have found a security vulnerability in one of our products or this website, please contact us via the form above. The vulnerability must remain confidential until we have had time to work with you to produce a fix and roll out updates to any affected users in a way that minimizes potential impact.