Although delegation is a practice that many employees feel their employers do too much, it isn’t always the simple pleasure it sounds. It’s especially easy for co-founders of a company, or director of an organization, to end up dealing with certain processes for a long time as the company grows. Fears over handing security to others, and worries that they “won’t do it right”, can make it feel easier to keep full control personally, regardless of how disruptive it may be to more pressing work. One of these processes is the handling of Google Apps user management.

In growing organizations, we’ve often seen that whoever sets up the Google Apps domain can end up dealing with support by themselves. This person may even be a founder, and their real job is not supposed to be IT support. It would make sense to delegate Google Apps account management to a personal assistant or office manager – but it can be nerve-wracking to grant admin privileges to anyone else.

We have written a guide on overcoming that fear, and handing over day-to-day support of Google Apps to other employees, freeing you to concentrate on your key role.

In particular the guide leads you through:

• A few reminders of technical features within Google Apps

• Delegation from a human point of view: issues such as trust, and determining boundaries for the employee’s new power

• Finally, we cover some proactive steps you can take today to reduce the chances of ‘losing the keys’ to your Google Apps domain, whether through rogue employees or your own absent-mindedness!

So, read on, take control, and allow others to free up your time to get on with your job. Or play some golf… We won’t tell!

We would love to hear your feedback on this, and any ideas on future topics you might like to see covered. Download the guide here!